Update as of May 22
COVID-19 is a global situation that has interrupted and disrupted everyone’s travel plans, not to mention personal day-to-day living.
Palio di Siena
The 2020 Palio (both July 2 and August 16 races) have now been officially cancelled.
All reservations are automatically transferred to the respective races in 2021.
Your payments on tickets have already been delivered to the respective “ticket owners” (ie those individuals who own or manage the grandstand section, balcony or window where your tickets are located). Accordingly your tickets are still valid for use next year. Immediate refunds are not available if you are not able to attend next year’s dates, however, with notification, refunds are possible if we are able to resell your tickets and or hotel package.
The above refund policy is a part of our standard terms and conditions, in addition, the Italian government (and European Union) through several decrees and provisions, is providing additional protection to the tourism industry by recommending the following essential measures:
“in order to contain the inevitable economic crisis and to avoid that companies operating in the tourism sector facing the potential of financial default, (the Italian government) has taken extraordinary and exceptional measures, which allows operators (travel agencies and tour operators) to issue, in lieu of refunds, a credit voucher to be used within one year of the issue date and corresponding to the amounts paid on any reservations previously made on a special event or travel program (subsequently cancelled due to COVID-19).
We are extending this provision until the end of 2021 to allow for next year’s Palio dates and any possible event tours such as the Mille Miglia or our small group tours such as any Food & Wine Tours or Christmas Market Tour that may take place in the latter months of the year.
Milan Lascala: Performances are cancelled through July 16, 2020. http://www.teatroallascala.org/en/coronavirus.html Refunds are available on cancelled performances.
Verona Opera: the program for 2020 has been cancelled. The performance schedule for 2021 can be viewed here: https://paliotours.com/opera-tickets-italy/ Currently purchased ticket holders can select the same or another performance from the 2021 schedule. More details provided here: https://www.arena.it/arena/en/pages/coronavirus-update-en.html
More News in Italy
The following links are offered to help you stay informed with the most accurate information on pandemic conditions and or the travel restrictions issued by European and U.S. Governments.
W.H.O. on COVID-19: World Health Organization
Travel Information and Restrictions for Italy: U.S. State Department
Italy COVID-19 Info: U.S. Embassy
Check the Center of Disease Control & Prevention (CDC) for travel related updates.